Thursday, February 25, 2016

KEB's updated English customer service phone numbers


Quick heads up: KEB has made a minor change to their English-language customer service phone numbers.

We have the same numbers but NEW EXTENSIONS to reach our foreign languages Customer Call Center. Using them will help you reach our English-, Chinese- and Japanese-speaking operators quickly and easily!
Banking questions (9 a.m. to 6 p.m. Monday to Friday):
- (former) KEB customers: 1544-3000 & Press 0 then 6
- (former) Hana Bank customers: 1599-6111
From overseas:
- (former) KEB: 82-2-3709-8586
- (former) Hana: 82-42-520-2500 & Press 8
Credit Card questions, account balance/information:
KEB Hana Card call center: 1544-3500
From overseas: 82-2-1544-3500

Official post from the KEB-Hana Facebook page embedded below:

< Clip 'Em and Keep 'Em >We have the same numbers but NEW EXTENSIONS to reach our foreign languages Customer Call...
Posted by KEB Hana Bank for Expats on Wednesday, February 24, 2016

Remember too that the English customer service email address was updated recently.

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