Emergency Ready App offline in Korea, along with lots of other stuff

If you're a user of the convenient Emergency Ready App, which sends Korean government alerts and notices to your smartphone via the app rather than the blaring and annoying phone emergency broadcast system, you may have noticed it's gone quiet lately. 

That's because it was one of the many systems damaged in the recent government data center fire. As a result, the usual alerts are now only being sent by the standard emergency broadcast system. So, if you turned off those alerts because they were loud and annoying and were instead relying on the push notifications in the app, you won't be receiving anything. 


Korea's "Emergency Ready App" provides government issued notices and alerts to the general public based on city/region, in multiple languages. 


Probably not a big deal, but I thought about this when a buddy complained about sudden excessive traffic nearby, apparently not knowing that there was a major concert at a stadium venue that night. I knew, because I had the standard emergency alerts enabled again on my phone. They're only in Korean of course and generally not important. I just realized that some people may have taken my advice and installed this app and shut off the loud annoying emergency alerts and therefore might not have realized the situation of the app being dysfunctional right now. 

In fact it tells you if you open the app but I would assume most users just relied on the notifications, which now don't show up. 

Pop-up notice inside Emergency Ready App explaining system failure


The Korean language version of the app, 안전디딤돌, is currently suffering the same outage

In fact, that app is currently listed as a "Level 1" priority for getting it back online, so let's hope the multi-lingual Emergency Ready App will be reactivated once that one comes back online too. 


High priority systems for bringing back online. Source: Joongang

A huge swath of Korean governmental systems was taken down in the fire, including a large list of online services that were/are expected to stay in outage for awhile. From the Chosun:

South Korea deputy warns 96 government systems face long outages after NIRS fire - CHOSUNBIZ

The list is auto-translated so some English names might be strange and note that some of these may now be back online:

  • Integrated veterans
  • e-People service
  • National Law Information Center
  • Safety Stepping Stone
  • Labor-Nuri
  • Ministry of Employment and Labor main website
  • Administrative portal system
  • Office for Government Policy Coordination main website
  • Electronic integrated evaluation
  • Social welfare facility information
  • National Disaster and Safety Portal
  • Ministry of the Interior and Safety main website
  • Cloud On-nara
  • Ministry of Environment integrated website
  • Personal Information Protection Commission main website
  • PIPC business portal
  • Next-generation personal information protection portal
  • Find my breached data
  • Ministry of Employment and Labor KMC (affiliated agency) system
  • fines management
  • Dawoori portal system
  • Ministry of Employment and Labor mail system
  • Ministry of Employment and Labor Baeuri
  • Ministry of Science and ICT messenger notifier
  • Saeroe-areum
  • Researcher_frequency resource analysis
  • OPC regulatory reform informatization
  • OPC internal informatization
  • Counterterrorism Center website
  • OPC civic society communication
  • Tax Tribunal information system
  • Primenet
  • e-Haneul funeral information system
  • Nuclear Safety and Security Commission e-approval
  • Nuclear Safety and Security Commission website
  • Low Altitude Committee website
  • Records integration service platform
  • Pan-government data analysis system
  • Disaster management work portal—disaster information sharing
  • Disaster management work portal—integrated GIS
  • Resident Registration Change Committee work management system
  • Earthquake disaster and tsunami response system
  • Cloud common infrastructure system
  • Cloud storage system (G-Drive)
  • Ministry of Environment integrated account management system
  • Pseudonymized information utilization comprehensive support platform
  • PIPC personal information dispute mediation
  • Personal information investigation information integration system
  • Personal information protection comprehensive support portal
  • Personal information communication platform (Onmadang)
  • Personal information infringement prevention support
  • PIPC agenda management
  • Economic, Social and Labor Council website
  • Ministry of Employment and Labor personal information access log management system
  • Employment and labor statistics survey information system
  • public sector non-regular employment improvement system
  • Ministry of Employment and Labor data quality management
  • Ministry of Employment and Labor library management
  • Ministry of Employment and Labor messenger
  • Industrial Accident Compensation Insurance Reexamination Committee website
  • Mediation and adjudication
  • Minimum Wage Commission website
  • Retirement pension handling performance management system
  • Ministry of Science and ICT ERP value-added tax
  • Ministry of Science and ICT system management
  • 2050 Presidential Commission on Carbon Neutrality
  • ODA integrated reporting
  • Official Development Assistance (ODA)
  • Counterterrorism Human Rights Protection Officer website
  • Fine Dust Committee
  • Government performance evaluation portal
  • Press corps website
  • Integrated relay and monitoring
  • National Economic Advisory Council website
  • Anti-Corruption and Civil Rights Commission civil petition information analysis system
  • Lottery Commission
  • Office of the President universal transfer file generator
  • Policy briefing
  • Ministry of Government Legislation national legislation work support
  • Administrative disposition system for health care professionals
  • Ministry of Trade, Industry and Energy cyber library
  • Building fire safety information integrated management system
  • Highway 119 emergency dispatch alert service
  • Firefighting equipment integrated management
  • Yeosu-Suncheon Oct. 19 incident fact-finding and victims’ honor restoration committee website
  • Presidential Committee for Decentralization and Balanced Development
  • Truth and Reconciliation Commission investigation information system
  • Truth and Reconciliation Commission website
  • Public facilities seismic reinforcement information system
  • Past Affairs Support Group Japan-related Committee website
  • Past Affairs Support Group website
  • Emergency disaster relief payment system (statistics)
  • Smart Work Center operations system
  • Committee for the Five Northern Provinces website
  • Resident Registration Change Committee website
  • Cloud records management system


Here's the list in Korean for your reference:

  • 통합보훈
  • 국민신문고 서비스
  • 국가법령정보센터
  • 안전디딤돌
  • 노사누리
  • 고용노동부 대표홈페이지
  • 행정포털시스템
  • 국무조정실 대표홈페이지
  • 전자통합평가
  • 사회복지시설정보
  • 국민재난안전포털
  • 행정안전부 대표홈페이지
  • 클라우드 온나라
  • 환경부 통합홈페이지
  • 개보위 대표홈페이지
  • 개보위 업무포털
  • 차세대개인정보보호포털
  • 털린내정보찾기
  • 고용노동부 kmc(산하기관)시스템
  • 과태료관리
  • 다우리포털시스템
  • 고용노동부 메일시스템
  • 고용노동부 배우리
  • 과기부 메신저알리미
  • 새로e아름
  • 연구원_주파수자원분석
  • 국조실 규제개혁정보화
  • 국조실 내부정보화
  • 대테러센터홈페이지
  • 국조실 시민사회소통
  • 조세심판정보시스템
  • 프라임넷
  • e하늘장사정보시스템
  • 원안위 전자결제
  • 원안위 홈페이지
  • 저고위 홈페이지
  • 기록물통합서비스플랫폼
  • 범정부데이터분석시스템
  • 재난관리업무포털-재난정보공동이용
  • 재난관리업무포털-통합 GIS
  • 주민등록변경위원회 업무관리시스템
  • 지진재해, 지진해일 대응시스템
  • 클라우드공통기반시스템
  • 클라우드저장소시스템(G드라이브)
  • 환경부 통합계정관리시스템
  • 가명정보활용종합지원플랫폼
  • 개보위 개인정보 분쟁조정
  • 개인정보 조사정보 통합시스템
  • 개인정보보호종합지원포털
  • 개인정보소통플랫몸(온마당)
  • 개인정보침해예방지원
  • 개보위 안건관리
  • 경사노위 홈페이지
  • 고용노동부 개인정보접속이력관리시스템
  • 고용노동통계조사 정보시스템
  • 공공부문 비정규직 고용개선 시스템
  • 고용노동부 데이터품질관리
  • 고용노동부 도서관리
  • 고용노동부 메신저
  • 산업재해보상보험재심사위원회 홈페이지
  • 조정심판
  • 최저임금위원회 홈페이지
  • 퇴직연금취급실적관리시스템
  • 과기부 ERP 부가세
  • 과기부 시스템관리
  • 2050 탄소중립위원회
  • ODA 통합보고
  • 공적개발원조(ODA)
  • 대테러인권보호관홈페이지
  • 미세먼지위원회
  • 정부업무평가포털
  • 출입기자단홈페이지
  • 통합중계 및 모니터링
  • 국민경제자문회의 홈페이지
  • 권익위 민원정보분석시스템
  • 복권위원회
  • 대통령비서실 범용이관파일생성기
  • 정책브리핑
  • 법제처 국가법령업무지원
  • 보건의료인행정처분시스템
  • 산업통상자원부 사이버도서관
  • 건축물소방안전정보통합관리시스템
  • 고속도로119긴급출동 알림서비스
  • 소방장비통합관리
  • 여수순천 10·19사건 진상규명 및 희생자 명예회복위원회 홈페이지
  • 지방시대위원회
  • 진실·화해를 위한 과거사정리위원회 조사정보시스템
  • 진실·화해를 위한 과거사정리위원회 홈페이지
  • 공공시설물내진보강정보시스템
  • 과거사업무지원단 대일위원회 홈페이지
  • 과거사관련업무지원단 홈페이지
  • 긴급재난지원급 지급 시스템(통계)
  • 스마트워크센터 운영시스템
  • 이북5도위원회 홈페이지
  • 주민등록변경위원회 홈페이지
  • 클라우드기록관리시스템
I don't envy the guys trying to get all this stuff back online, but apparently they're working hard at it. In fact a large number of systems are already back up (Korean).


Anyway if you like to be in the know, you might want to think about re-enabling your emergency alerts via your phone's system settings. Or just wait for the app to come back online. Just wanted to bring this to your attention if you relied on it. 

Update: a notice from the US embassy suggests a timeline for when it will be back up:

The ROK’s Ministry of Interior and Safety (MOIS) Emergency Ready App, which provides emergency updates in English, is currently undergoing restoration and remains partially unavailable.  MOIS is transmitting emergency alerts and safety information via SMS text messages to all app users, including foreigners registered with major mobile service providers in South Korea.  MOIS aims to fully restore the app ahead of the APEC Economic Leaders’ Week. 


So hopefully we'll get our phone volume respecting alerts back soon and not have to rely on the "emergency" alert system much longer. 

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